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Cycle Time

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The time elapsed from the start to the end (one cycle) of an operation. It is the time taken to complete processing of a single unit of a product/transaction and includes the time consumed by all activities within the process area including product/service creation or transformation, wait time, transportation, and rework. Cycle time is a function of the number of things in the process area and the process exit rate (see “Little’s Law”).


For a cable company, the cycle starts when the application is received and ends when the customer gets a new cable connection. The duration of time between start and finish constitutes the cycle time for providing a cable connection.

External Links

A Case Study on Reducing Cycle Time: -