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Ishikawa, Kaoru

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Definition

Best known for the Ishikawa (Fishbone) diagram, Dr. Kaoru Ishikawa (1915-1989) was a key leader in the Total Quality Control movement. He called the Japanese approach Company Wide Quality Control (CWQC) and emphasized the involvement of workers as the key to success of a company. Quality Circles were an outgrowth of his work.

External Links

Skymark.com - Ishikawa Bio - http://www.skymark.com/resources/leaders/ishikawa.asp American Society for Quality (ASQ) - Ishikawa Bio - http://www.asq.org/about-asq/who-we-are/bio_ishikawa.html