A type of Process Map that shows work flow with decision points and if/then logic. It is used as a graphical representation of the procedures and decision-making routines involved in a process. Some of the commonly used symbols used to create a flow chart are shown alongside.
Using flow charts can help to:
- Facilitate a better understanding of the process
- Identify redundant process activities and
- Foster teamwork and communication
Moresteam.com's Toolbox - Process Flow Chart - http://www.moresteam.com/toolbox/t411.cfm Moresteam.com's Toolbox - Value Added Process Flow Chart - http://www.moresteam.com/toolbox/t421.cfm Flow Chart Overview - American Society for Quality (ASQ) - http://www.asq.org/learn-about-quality/process-analysis-tools/overview/flowchart.html